Email
Q: How to access Webmail?
A: You can access your Webmail at http://www.yourdomain.com/webmail If your have a POP3 email created your username is your full email address. If you don't have one - you can access all your emails with your cpanel username/password.
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FTP
Q: How to access FTP?
A: FTP host: ftp.yourdomain.com or your server main IP. Log-In information you will receive with your activation email.
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Hosting Plan
Q: Can I run PHP Post and PHP Nuke scripts with my hosting
plan?
A: Yes. Postphp, phpnukes are allowed.
Q: Can I use Active Server Pages (ASP) on my site?
A: No. We only use Unix Servers. ASP requires Windows Servers.
Q: Do you offer Microsoft FrontPage Extensions?
A: Yes. Microsoft FrontPage Extensions are installed with every hosting account.
Q: How soon will my account be activated?
A: For Domain names ending with COM, NET, ORG, INFO and US account activation is only a few hours. 6 to 12 hours maximum. For domains .NL account activation is 24 to 48 hours.
Q: If I buy a hosting plan today can I upgrade it later
when my site grows?
A: We can offer unlimited upgrades. Package upgrade is free service.
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Radio broadcasts
Q: I’m wants to start a Internet radio broadcast can you provide a hosting solution?
A: Yes, We have a server dedicated to radio broadcast simply let us know how many users, bitrate, and We can give you a pricing.
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Money matters
Q: Are there any hidden charges?
A: Price of Hosting Plan + BTW that it. There are no other changes. We will not charge you for anything without your prior consent.
Q: Do you offer a Money Back guarantee?
A: Yes. We will refund your payment in 30 days if you are not satisfied in our services.
Q: What forms of payment do you accept?
A: We currently accept Visa, MasterCard credit cards. If within the European Union you can pay by International Order using our IBAN or BIC nr. If you are in the Netherlands we can simply post you an invoice.
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Reseller Plan
Q: Do you have anonymous Name Servers for reseller plan?
A: Yes, we offer anonymous Name Servers, no one will know where you host your site. We will create you ns1.yourdomain.com and ns2.yourdomain.com private Name Servers too. Information about Name Servers you will receive with your activation email.
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Domain names
Q: Do you support international domains?
A: Yes, we support all international domains.
Q: I already have a domain, can I use it with your hosting?
What are the steps?
A: Yes you can. The only thing you need to do is transfer it to our Servers (update Name Servers). The Name Servers information you will find in your account activation email.
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